Trying to slam a company that is doing their best over such a terrible period is very upsetting.Called the customer who refused to talk to us so we are unable to help her. You are entitled to your opinion on us but please in future only write reviews with facts involved. Multiple customers complaining of very long wait times or no order at all.
Never received the item
- Quality items and quick delivery.
- I frankly would advise everyone to avoid this company at all costs.
- But due to the fact that i needed the item i said i would wait.
- 4 weeks later I had still heard nothing so I cancelled my order and was told I would be refunded within 10 days.
- Package was never send, support does not reply on requests.
Sounds like the company doesn’t care about other people’s time, and is likely severely understaffed if they have to operate this way. Making people wait 20 days for a replacement if it’s lost or damaged during shipping is terrible. I haven’t experienced worse customer service that I can recall.
Ordered football shirt for Christmas…
This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. I requested a refund and 50% was offered. Looking at their website it simply stated returns needed to be approved and within 15 days of receipt. Great Quality for the price and good delivery Been buying from this company a while now and never had https://www.ringospin-casino.org/ a problem.
Quality items and quick delivery
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- This is a russian company and i believe that’s explaining all.
- I’m so happy with my dresses.
- Order has not been received, still waiting with no results.Contacted support about a ETA and basically was told outright they don’t have a ETA and your are just told to wait.
- Very very poor customer service – non-existent in fact.
- Much to my surprise and disappointment, my friend has already received their package, while my order status has been stuck on “Awaiting Dispatch by Warehouse” for two weeks now.This situation feels like a joke.
I love the pillows I got, they are gorgeous and great quality. Love this shop, Ellissa has great items and is super responsive. My order didn’t arrive quite right, but Ellissa made sure that I was sent my missing product and to keep the incorrect items. We are so happy you love your dresses!
Truly awful service from start to finish. Surprise surprise no refund yet!!!! Now its the 5th july and still no refund. But due to the fact that i needed the item i said i would wait. My next step is to contact the consumer ombudsman as this is a poor way to handle customers
Company details
We are so happy that you are satisfied with your purchase. Hi AllisonThank you so very much for this kind review. Pillows overall feel like really good quality. Very happy with my order!
Couldn’t recommend enough!!
Ordered an item a month ago, still not received …. The company refunded me without any explanation at all. Reading other reviews it would appear that you’ll get a line about the portal being down, or Shopify being slow.I’d suggest reviewing your business practices.
Claim your profile to access Trustpilot’s free business tools and connect with customers. Well today, the event is over and I do neither have the mats nor my money. The quality is not real rubber like the original car mat. The support team sent me a photo of all the mat, and I agreed, it looks fine in the photo. I asked for 1st, 2nd and 3rd seat row mat, it took time to be delivered. Hi EmmaCan you please email us on with your contact number for me to call you please.Thank you.Gamearama Customer Care.
We are a new small business so positive reviews are very important to us, please let us know anything we can do to rectify things. Fast delivery item not quite what I expected a little disappointed I love your clothing and the way you look after your customers. We perform checks on reviews Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
I hope your sons girlfriend loves the cardigan! Your order and 5 star review mean the world! Hi Tracey, thank you so much for supporting La Bella Queen!
Company will call you and try to get you to take down your negative review – if this happens to you then at least wait til you see the refunded monies hit your account – the refund email is nonsense. Have contacted customer care but no reply… Speedy delivery and great product and service. These people should be ashamed taking money from a young child who had worked hard to earn it and save it up. 10 days passed and still I had not been refunded.
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